RETURN POLICY

At Magoum, your satisfaction is our priority. We accept returns under the following conditions:

Within 60 Days of Receiving Your Package:

• If the product arrives damaged, we will promptly address the issue by providing a resolution or sending a replacement at no additional cost to you.
• If you wish to exchange the product for a different one, the return shipping cost will be the responsibility of the customer.

Within 1 Year of Receiving Your Package:

If you experience any finish defects or electrical issues, we will accept the return and provide a hassle-free resolution by either resolving the issue or sending a replacement for the defective part, at no additional cost.

2. Contact Us:

Please contact our customer support at contact@magoum.com to notify us of your decision and make sure to send us photos of the product's condition as a proof.

3. Return Authorization:

We will provide you with a return authorization and instructions on how to proceed with the return.

4. Return Shipping:

We recommend using a trackable shipping method to ensure your return is received.

5. Condition of the Product:

If the product is returned within 60 days of its purchase, it must be in its original condition.