1. Return Eligibility:

At Magoum, we want you to be completely satisfied with your purchase, and we accept returns in 2 cases:
- If Within 30 days of receiving the product, you find out that it is damaged or not as advertised.
- If within 1-year of purchasing you encounter any finish defects or electrical issues.

2. Contact Us:

Please contact our customer support at to notify us of your decision and make sure to send us photos of the product's condition as a proof.

3. Return Authorization:

We will provide you with a return authorization and instructions on how to proceed with the return.

4. Return Shipping:

We are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return is received.

5. Condition of the Product:

The product must be in its original condition. 

6. Refund Processing:

Once we receive the returned product and confirm its condition. You can either opt for a replacement at our expense or receive a full refund. Your choice, because your satisfaction is our priority.